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Driving change: 15 pledges to customers

4 March 2020
An empowered customer is the cornerstone of the energy transition. Unfortunately, a large number of customers are still unaware or uncertain about the benefits of the transition for their budget and comfort, and, of course, for the environment.

Electricity suppliers are committed to become customers’ true energy partners in the energy transition. As a result of a one year process Eurelectric, with the support of Accenture and its members, set out to understand how to unlock customer empowerment in the energy transition, and has delivered 15 major pledges. These pledges are supported by the electricity industry across Europe with the aim to deliver a sustainable, inclusive and smart energy future to our customers.

Read our press release.

Interviews with start-ups & companies

Signatures of Companies

Supported by their National Associations

Driving change: 15 pledges to customers

An empowered customer is the cornerstone of the energy transition. Unfortunately, a large number of customers are still unaware or uncertain about the benefits of the transition for their budget and comfort, and, of course, for the environment.

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