Consumers
Investing in a better world - Stories and examples from our members
European electricity suppliers are committed to accompany citizens in the energy transition.
They are developing a range of solutions to make sure that everyone can benefit from carbon neutral electric solutions and to facilitate the adoption of electro-mobility, energy efficiency services and renewable generation. Check out some examples of innovative services from European companies.
See also: related policy area
Choice
Hiven, a Fortum owned smart energy management venture
Hiven is a B2B2C energy management service offered to energy retailers, allowing them to digitize their offering to customers such as EV owners and electrically heated households.
The Flexibility Project
Varberg Energi will invest in grid-connected batteries (400 kW/1020 kWh and 5 MW/10-20 MWh) to sell flexibility services to the local, regional and transmission grid. In this project customers’ flexibility resources (solar cells, batteries and wallboxes) will be integrated as well as other locally available renewable generation. Excess electricity which is not needed locally can then be sold on the market (Nordpool). This project is done in cooperation with Ntricity.
Photovoltaic systems for #Home, Turn-key and carefree
In 2019, the Environment Fund Administration started a programme that offers grants up to 90% of the investment, up to 20 000 RON, for a photovoltaic system of minimum 3kW installed power. As the main green energy promoter on the local market, CEZ has made it one of our goals to support sustainable living in Romania by offering customers the information they need to secure this grant and produce green energy at home.
EV.CHARGE APP
All the information about EV charging in your fingertips, with info on charging points (private and public), energy consumed, charging history, digital e-mobility card, charger control, e-wallet, and several other functionalities. Also available for collective layouts (such as condominiums) for monitoring the consumption of charges, defining the energy tariff, and settling accounts with joint owners.
Electric Ireland Superhomes
Electric Ireland Superhomes is a one stop shop for retrofit which looks after all the key stages of a home energy retrofit, from energy upgrade design through to the payment of SEAI grant funding. We engage leading contractors and experienced retrofit specialists to offer homeowners expert guidance through an often complex process. In a Superhome, insulation, air-tightness, advanced ventilation and a renewable energy heat pump work perfectly together to deliver the best possible energy system for a home.
EDF Crowdfunding
The crowdfunding operations initiated by the EDF Group to finance solar and wind energy projects in France have raised more than €7 million. This participative financing has been collected since 2015 thanks to the investment of 3,700 citizens in some thirty renewable energy projects. This innovative method of financing is an essential lever to meet the growing demand from individuals to get involved in the realisation of renewable energy projects near their homes.
Harmon'Yeu, 2 years after the beginning of the experimentation, the positive results are confirmed. ENGIE now wishes to support the development of energy communities.
Harmon'Yeu encourages citizens and local actors to consume less and better. The Harmon'Yeu project is an experimental collective self-consumption project designed by ENGIE, in partnership with the Ile d'Yeu town hall, three local institutions and thanks to the will of its inhabitants. Collective self-consumption allows a group of consumers and producers of electricity to share the energy produced locally thanks to photovoltaic panels installed nearby. In the Ker Pissot neighborhood on the island of Yeu, 23 individual houses (8 of which belong to a local social landlord) share the electricity produced by the solar panels installed on the roofs of 5 of them for a total installed capacity of 23.7 kWp. A real energy community! The Harmon'Yeu project is fully in line with the energy transition, through the development of low-carbon and local renewable energies, while allowing the citizens involved in the process to make savings on their electricity bill.
Control
Solar communities
A solar energy sharing community, with locally produced renewable energy that will benefit their members - Producers and Neighbours - with discounts on the electricity bill. It also fosters inclusiveness and protection for vulnerable consumers through Inclusive Solar Communities, allowing the community to share this energy with them.
infoEnergía
infoEnergía is the first energy information and advice service for Endesa customers. A pioneering and innovative service aimed at residential customers with a contracted power of less than 15 kW.
Energy sharing solution for an agricultural energy community in Sicily
Agricultural energy community that leads the development of energy sharing by means of a 200 kW solar PV plant that will produce more than 300 MWh per year. Enel X will provide technical and economic support for the community to install and manage the site itself by means of a digital platform and the know-how of its experts.
Supply contract for customers with severe disabilities.
Special electricity/gas supply product for disadvantaged customers. Preferential treatment in customer centres and call centres. A contract with reduced monthly fixed charges.
CU Greener Homes
CU Greener Homes is a collaboration between Energia Customer Solutions, House 2 Home and the Irish League of Credit Unions to provide low-interest finance to homeowners looking to improve the energy ratings of their homes to a B2 standard. This ties in with the Irish Government’s strategy to bring 500,000 homes in Ireland to a B2 standard by 2030. The initiative is a one-stop-shop that accompanies the customer through the process with minimum hassle.
E.ON Smart Control
E.ON Smart Control is a smart meter app (mME and iMSYS) enabling customers to better understand their energy consumption and pricing. The product delivers full transparency about overall consumption but also at the device level (e.g. What has my fridge consumed today?). For E.ON the product leads to positive customer engagement, for example by preventing cases of bill shock, subject to prior customer consent.
Customer Experience
Omatuuli, own a share of Wind power turbine production by Helen Ltd.
Helen is building a “Lakiakangas” wind power plant in Ostrobothnia, Finland, which will be in production in the beginning of 2022. Helen is offering customers the opportunity to buy a share of the wind power production of one wind turbine. Price of the share varies depending on market price and it will be 50-60 € per two years, 2 - 2,5 €/month. The estimated annual production of one share is about 310 kWh depending on weather conditions. We believe that empowering customers and new solutions is the most important way to embrace the new energy decade!
CEZ Tengeo Powerheat+: Integrated system for Smart Home Management
Tengeo Powerheat+ is a solution integrating a photovoltaic power plant and a heat pump into one system.
EleniaGO
EleniaGO is an innovative mobile game that puts customers in the role of enablers of the energy transition. EleniaGO crowdsources network assets’ condition check-ups. Gamers take pictures of electricity network components and learn about smart grids. For the DSO Elenia, EleniaGO generates valuable asset data fast and cost-efficiently. It also provides a new customer information channel and brings Elenia closer to its customers.
Enel X Store
In March 2021, Enel X opened the Enel X Store in Rome, the first urban area for ultrafast charging, with the aim of making the experience easy, convenient, and fast. By applying experience design principles, we have transformed a former petrol pump into both a place dedicated to fast charging and a great showcase for our smart home and sustainable mobility solutions. A real 4.0 charging station in the city centre at the service of all citizens.
Digital simulation tool for solar PV
A digital tool that suggests solar PV panel dimensions according to consumer characteristics and needs. Designed for both more traditional users and early adopters with equipment such as heat pumps and electric vehicles chargers. It is a user-friendly web tool, designed for both desktop and mobile devices, that allows the consumer to simulate the best solution and estimate savings.
Business model "Utility and car sharing company"
As a socially responsible company, EVN Bulgaria supports eco-friendly projects and cleaner air. That is why the company has developed our Electric Mobility Project. By implementing this project, EVN and our partner Spark, have made a step in the right direction - improving people's quality of life by reducing toxic emissions.
Homix
HOMIX is Enel X's solution to help any family in Europe make their home a smart home and become an active part of the energy transition. Evolving from the features of an intelligent thermostat, HOMIX is a complete and modular smart home ecosystem, able to learn from daily routines for managing temperatures, security, and lighting.
E-mobility
Smart Mobility
Are you suffering from range anxiety? Did you know that Iberdrola’s Smart Mobility Plan includes installation of fast charging stations in the main roads for every 100 km?
Juice Pass - EV Charging app
Do you want to easily access a network of over 6,100 public charging points across 18 European countries?
Edison Plug and go
Edison plug and go is about technology, innovation, sustainability and simplicity. It is an innovative offer to promote a sustainable mobility.
Electric Nation – EV Drivers and Smart Charging
Western Power Distribution, a UK network operator, initiated the Electric Nation project with a group of partners, including GreenFlux, to find a cost-effective alternative. Electric Nation conducted smart charging trials with around 700 EV drivers to understand the impact of EV home charging and load management on the electricity network.
EDP EV.X app
The EDP EV.X app is a mobile phone application designed to help the drivers understand what their daily life would be like with an electric car (EV) and whether it is the right choice for them.
Renewables/Demand response
CEZ Tengeo
Did you know that there is a solution integrating a photovoltaic power plant and a heat pump into one smart system?
Helen – PV panels
Did you know that the newest Helen Oy plant was almost completely reserved, before it was even built?
Energie AG - Smart flex
Did you know that your heat pump is not just good for environment but also can save you a lot of money?
CEZ - Photovoltaics
Photovoltaics for #Home. Turn-key and without worries
Energy efficiency
Engie UP
ENGIE has thus developed UP, an integrated offer for residential and professional customers, which enable them to understand and control their energy.
Edison Energy control
Would you like to understand how your consumption habits can affect the costs of electricity and gas?
Enel X - Homix
HOMIX: “Always your home, just smarter” is Enel X's solution to allow any European family to make their home a smart home and to become an active protagonist of the energy transition.
EDF & moi app
EDF & Me is a free mobile app that enables customers to access and monitor their energy consumption on a daily basis and receive personalised tips on how to reduce it.
Iberdrola Smart home
Smart Home is a family of products that allows customers to manage and control their energy use at home.
EDF E.quilibre / Home appliances
E.quilibre is a personalized online service that enables consumers to understand the way electricity is used at home in order to help them reduce their consumption.