Source: EDP
A study commissioned by ERSE (Portugal’s Energy Services Regulatory Authority) in 2020 assessed the state of consumer energy literacy across the country. The results revealed significant gaps in public understanding of energy concepts, electricity bills, and efficient consumption practices.
To address these challenges, the “Casa Eficiente” section on the EDP Client Solutions website was created to empower all visitors — whether EDP clients or not — with practical knowledge and tools to improve energy efficiency at home. This initiative promotes energy savings, sustainability, and thermal comfort through a variety of resources, including:
- Educational content: Articles and studies on energy consumption and housing efficiency in Portugal, along with interactive tools to help users better understand their own household energy usage.
- Practical tips: Simple, everyday actions to reduce energy consumption, such as washing clothes at lower temperatures, using appliances efficiently, and selecting eco-friendly settings.
- Energy efficiency measures: Guidance on smart investments to reduce energy costs and enhance comfort — including installing photovoltaic panels, improving thermal insulation, and upgrading to more efficient appliances — supported by estimates of typical savings.
The platform features a user-friendly, marketplace-style interface that allows users to filter recommendations based on the “area of the home” they want to address (e.g., kitchen or home heating), desired investment level, and improvement goals (e.g., thermal comfort, cost savings or sustainability). This enables each visitor to build a personalized “efficiency basket” and develop their own plan to improve energy performance.
Developed and launched in 2023 with input from various internal and external experts and stakeholders, “Casa Eficiente” is now actively promoted across EDP’s communication channels — both digital (website, client app, email) and traditional — especially to customers seeking guidance on reducing energy use and expenses. In 2024 alone, the platform attracted approximately 100,000 page views.
Visit this page to learn more about energy efficiency – what it means and what can residential customers do to save energy, the planet, and money: https://www.edp.pt/particulares/casa-eficiente/; https://www.edp.pt/particulares/casa-eficiente/acoes-eficiencia/
