Source: Fortum
The need for knowledge and information related to the energy markets and consumption of electricity has increased. Green transition and facing out fossil production has led to volatile market prices.
Fortum is providing its customers multiple ways and channels how customers can manage and optimize their electricity consumption the best way.
Fortum is providing comprehensive knowledge about market development and the drivers behind the market developments for customers (https://www.fortum.com/fi/sahkoa/vinkit/sahkomarkkinat). This creates understanding and trust for customers that the markets are working and e.g. what kind of decisions of product preferences does that impact for themselves.
Traditional energy savings tips are offered and convenient digital tools to monitor your consumption. Customer is in control of their electricity usage.
Fortum offers price peak announcements when volatility increases for customers especially with products that have spot connected in the pricing, to steer their consumption and benefit in invoice.